Call Centre Profitability: Setting goals

Call Centre Profitability: Setting goals

7th Center Group Blog Call Centre Profitability: Setting goals SUBSCRIBE The quickest way to sink a potentially successful, profitable call centre is to not set realistic goals, or worse, to not share those goals with your centre workforce. Many companies and business...
Call Centre Profitability: People

Call Centre Profitability: People

7th Center Group Blog Call Centre Profitability: People SUBSCRIBE This view will allow us to see the past, present and future. This edge of having data and capturing our thoughts will allow us to skip through this digital age. ‘People in service of people’ is a robust...